TESTIMONIALS
John Arnold Garcia Inc. Interior Design
Dear John,
I want to take a moment at the start of the new year to write you a note about how pleased I am with the service you provide me and my clients. I've been a member of the interior design business for 20 years and I must say without reservation that you and your staff are simply the best delivery and receiving service I've ever been associated with. You have kept pace handling and consolidating shipments as my practice has grown to national status. Now that I'm expanding Internationally, I feel confident knowing that I can rely on you to retrieve my merchandise at Los Angeles customs as well as inspect and record damage.
Your level of attention is paramount. I appreciate how you expedite each pickup and delivery by calling to confirm with both vendor and client; finishing each job by personally calling my office to verify the job is completed. You and your staff are courteous and conscientious, always willing to accommodate our needs and help in any way you can.
I look forward to working with you for many more years, and wish you and your business much success.
Sincerely,
John Garcia ASID
John Arnold Garcia Inc. Interior Design
Santa Ana, CA
Design Associates
Dear John:
This letter is written to express our profound thanks to you and your team at Qualex for extraordinary performance in the recent installations at our current Palm Desert project.
Your team showed extreme patience in arranging certain of the troubled pick-ups for this installation, exhibiting both good humor and understanding far beyond any reasonable expectation of ours, and something of which the client will never need to be aware.
Finally our clients and our design staff were just thnlled when the glove-clad Qualex team began the careful installation of this couple’s treasured possessions, new and old. It is no wonder that you and Qualex have come to define what we consider the epitome of excellence and professionalism in delivery services. We look forward to working with you in future projects, and deeply appreciate your contribution to our success.
With sincere thanks,
Madeleine E. Gramstad
Design Associates
Irvine, California
Inland Design Center
Dear John:
I have been wanting to write this letter for a while now to let you know how very pleased I have always been with the exceptional services you have provided to my showroom and our designer clients.
Whether you are delivering to a residence with your white glove, blanket wrap service, or picking up and delivering, or warehousing for me or my clients, we have all had the same outstanding service. It is a pleasure to work with you and your staff. Your drivers are always neat in appearance and professional. I especially appreciate the loyalty you have always shown to Inland Design Center in not extending your services directly to retail consumers, even when they have been persistent.
I have been in business for a long time and have never found this type of exceptional service. It is certainly a pleasure working with Qualex.
Best wishes for your continued success.
Diane Paul
Inland Design Center
Upland, California
James Callahan International
Dear John,
It is so refreshing to find a company which still believes in quality customer service. I was beginning to believe they no longer existed until we discovered you and Qualex.
It was a pleasure working with you in preparation for the installation of planters for our client in Dana Point. Even though they weighed from three hundred to five hundred pounds each and required a crane to place them to Mr. Callahan’s specifications, you and your staff accepted the challenge.
Mr. Callahan is a perfectionist who is not easily pleased and he called me from the job site to tell me how impressed he was with your staff and the professionalism with which they handled the installation.
John, the fact that your staff impressed Mr. Callahan is truly a compliment to you and how you run your company. We look forward to working with you and your staff in the future.
James Callahan International
Palm Springs, CA
Cousins & Associates Inc.
To Whom It May Concern:
Having dealt with Qualex for more than a decade, I would like to go on record as saying that Qualex is the most efficient, professionally run and synergistic company of its genre that I have ever dealt with. John has done the warehousing and distribution for over 11 different companies for me over the years, and I have yet to experience anything other than a totally responsive, professional approach from his company.
I want to congratulate John on his new website, qualexinc.com, that enables any vendor dealing with Qualex to be totally up-to-date 24 hours a day, 7 days a week. My congratulations to John on his constant improvements and his ability to stay ahead of the game.
If at any time you require a personal recommendation, please call me at 1-949-495-5225 and I will be happy to discuss my wonderful experience.
Regards,
Peter Cousins
Cousins & Associates Inc.
San Juan Capistrano, CA
San-Pri Interiors Inc.
Dear John,
I would like to extend my most sincere appreciation to you and your company for the outstanding work performance that is provided consistently to San-Pri Interiors. We view you and your company as an integral part of the service we provide for our clients. Our design concepts are dependent upon the integrity and professional job performance of many companies and individuals ranging from services to products. Qualex exemplifies the terms integrity and professionalism. The success of our installations and completion of our projects, which result in the satisfaction of our clients, is due to the dedication and teamwork that Qualex provides to San-Pri Interiors. It's with great pleasure that we thank you for your ability to conduct business in a manner that is in line with the goal of excellence of San-Pri Interiors.
Best regards,
Ronald G. Sanchez IIDA
San-Pri Interiors Inc.
Anaheim, CA and Red Hook, NY
Legacy Home Furnishings - Multi Unit Retailer
Dear John,
I would like to take this opportunity to thank you for the wonderful shipping service your company provides to ours. Your dependability, professional manner and attitude toward customer service is appreciated and valued. We can always count on our shipments arriving on time and in good condition.
We hope our relationship long and fruitful as we are proud to have you as part of the Legacy family.
Sincerely,
Arnold Belinski
Legacy Home Furnishings
Cathedral City, CA
Kara Webster Interior Design
Dear John,
I wanted to let you know how much I have appreciated your help with the Sherwood Project. I have been very pleased with the professional service you have provided throughout this project. It has been a luxury to have you and your staff handling my receiving and deliveries. It is not always easy to have out-of-state projects, but you have managed to make this project run smoothly for me. I appreciated your high level of attention to detail, and your personal phone calls to me to verify the status of the project. Your staff has been very accommodating and courteous. You are a pleasure to work with, and I can't thank you enough.
I look forward to many more projects with you!
Thanks again,
Kara Webster ASID
Kara Webster Interior Design
Sandy, Utah